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Analytics
Staff Reporting
Video Surveillance
Incident Management
Guest Communication
Boost the guest experience with straight through communication from
customers to staff with automated dispatching, and reduce risk with
perfect recall by logging audio, chat, images and video with incident
data.
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Team coordination at hyperspeed
One app for all departments
Replace multiple devices and apps with one app for all team communication.
COMMUNICATE features push-to-talk, group chat, photo sharing, and live
video.
Gain full visibility and history with audio that is transcribed and recorded, and
chat messages that are spoken for heads-up workers.
Explore COMMUNICATE module
Team coordination at hyperspeed
One app for all departments
Replace multiple devices and apps with one app for all team communication. COMMUNICATE features push-to-talk, group chat, photo sharing, and live video.
Gain full visibility and history with audio that is transcribed and recorded, and chat messages that are spoken for heads-up workers.
Explore COMMUNICATE module
Team coordination at hyperspeed
Expand customer base with
language inclusion.
Real-time translation in 99 languages simplifies communication with customers and staff members not fluent in your facility’s predominant language. Language inclusion expands your customer base and your available talent pool.
Explore EXPERIENCE module
Data and analytics for high performance teams
Reduce costs with data and automation.
Natural language processing and artificial intelligence applied to all
communications for analytics on your workflows. Gain insights from
customer requests, communication history, and task metadata.
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Omnichannel customer experience management
Never miss a customer issue or request.
Let customers report issues, make requests, and provide feedback in any way from anywhere – text messages, live chat, QR codes, and WhatsApp.
Unify all customer messages in one shared view for staff to engage them. Learn about issues before they escalate or turn into negative reviews.
Explore ALO
First we built the platform, then we built the application.
The ALO platform brings NLP (natural language processing) enabled push-to-talk, group chat, and live video to your app to give your users the ability to communicate instantly. The ALO SDK also supports task management, presence management, and our developer-first SDK is designed to get you up and running quickly.
Runs on all devices
ALO runs on iOS and Android, and can be used from Internet browsers on MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, ALO supports Android flip-phones with PTT buttons.
Omnichannel Customer Communication
SMS for two-way text messaging, QR codes for feedback, Website chat widget for self-help and live chat, Mobile app chat widget, and WhatsApp
Unified Team Communication
Push to talk, Group chat, Live video, Photo and document sharing, Direct messaging
The one word I would use to describe ALO is transformative. Before ALO we relied on radios and email for fan communication.
Matt Levin
Senior Vice President
The one word I would use to describe ALO is progressive. They are always changing, always getting better, always growing.
Ash Harris
VP of Guest Experiences
ALO has added value even beyond what I expected. ALO helps us communicate directly with our fans and respond faster.
Andre Seoldo
Assistant Athletic Driector
The future of public facility operations is here.
ALO runs on iOS and Android, and can be used from Internet browsers on
MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, we are
partnering with commercial hardware manufacturers.
Delight customers.
Reduce risk.
Boost staff productivity.
ALO is a mobile and desktop app for security and guest services providing everything from incident management to body cams and QR/SMS to radios, leading to enhanced guest satisfaction, elevated safety, reduced risk, and better staff engagement - all with lower operating costs.
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